Why Back-Heel Pain in Duty Boots Should Matter to Organisations
- Wing Fa Oliver Chan, DBA
- Apr 14
- 2 min read
Updated: Apr 26

Introduction — Over 50% of professionals wear ill-fitting duty boots
From recent studies, more than 50% of professionals are estimated to wear ill-fitting footwear, which has been associated with a range of foot problems including pain and injury.
Professionals such as firefighters, military personnel, police officers and industrial workers operate in environments where footwear is worn for extended periods under load. When the footwear does not match the foot's characteristics, this can lead to back-heel pain in duty boots, one of the most common foot-related conditions associated with ill-fitting footwear.
If unaddressed, these conditions may progress from minor discomfort into chronic problems, affecting employees' health, work capacity and operational performance.
Why It Matters — Transform Discomfort into Organisational Impact
When discomfort caused by ill-fitting footwear is repeated across the workforce, what may initially appear as a minor issue can develope into a significant organisational concern.
Procuring footwear which does not match employees' foot characteristics and size can generate hidden operational costs for organisations, such as:
Early fatigue during shifts or training
Increased risk of secondary injuries
Decreased motivation and job satisfaction
Reduced performance and concentration
Absenteeism and medical consultations
Solutions — Back-heel Pain in Duty Boots: Resources and Organisational Approach
Back-heel pain is one of the common manifestations of this mismatch. To better understand its causes and practical injury prevention strategies, organisations and professionals can refer to the educational resources Tactical Boots Survival A5.
While awareness is essential, improving footwear fit outcomes and ensuring operational performance at an organisational level requires a structured and coordinated approach.
Oliverland Consulting's Corporate Footwear Fit Program (CFFP), developed from doctoral research, addresses this challenge through Fit Education; Procurement Strategy and Fitting Process. Get in touch with Oliverland Consulting for an initial consultation.
References
Buldt, A. K., & Menz, H. B. (2018). Incorrectly fitted footwear, foot pain and foot disorders: A systematic search and narrative review.
Orr, R., et al. (2022). The relationship between footwear and lower limb injuries.
Langer, R. D., Brem, M. H., Stief, F., Grau, S., & Hotfiel, T. (2021). Relationship of footwear comfort, selected size, and lower leg overuse injuries in infantry soldiers



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