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Privacy Policies

1. Who We Are

Oliverland Consulting is a micro‑entreprise registered in France under SIRET 52076761700076, owned by Mme Wing Fa CHAN.​
The company provides consulting, training and educational content on occupational/professional footwear fit, equipment policies, injury prevention and return on investment (ROI) for organisations.​

If you have any questions about this Privacy Policy, you can contact:
Email: contact@oliverlandconsulting.com

2. What Data We Collect

2.1 Data you provide directly

Depending on how you interact with the site, we may collect:

  • Identification data: name, job title, organisation, country.

  • Contact details: professional email address, phone number.

  • Message content: information you include in a contact form, email or request for proposal.

  • Booking information: preferred dates, type of session (consulting, workshop, training), number and profile of participants.

  • Billing data: invoicing address, intra‑EU VAT number, contact person for accounts.

  • Account data (future e‑learning): username, password (hashed), course enrolments, quiz results, certificates.

  • Newsletter / updates: email address and language preferences, if you subscribe.

2.2 Data collected automatically

When you browse the site, certain data may be collected automatically, such as:

  • Technical data: IP address, browser type, operating system, device type.

  • Usage data: pages visited, duration of visit, clicks, referring page (analytics).

If you use cookies or similar technologies (analytics, preferences, security), you should also have a separate Cookie Banner and short Cookie Policy linked from here.

3. Why We Use Your Data (Purposes and Legal Bases)

We use your personal data for the following purposes:

  1. Responding to your requests

    • To reply to contact form submissions or emails, and to provide information about services, ebooks or potential collaborations.

    • Legal basis: performance of a contract or pre‑contractual measures (GDPR art. 6(1)(b)).

  2. Booking and delivering services

    • To plan and deliver consulting missions, workshops, trainings or assessments (online or in person).

    • To manage participants lists, send access links, materials and follow‑up documents.

    • Legal basis: performance of a contract (art. 6(1)(b)).

  3. Billing and accounting

    • To issue quotes, invoices and receipts, track payments and comply with accounting obligations.

    • Legal basis: legal obligation (art. 6(1)(c)).

  4. Newsletters and professional updates

    • To send you updates about ebooks, white papers, events or services, if you have chosen to subscribe or where legitimate B2B interest applies (for example contacting professional clients in a relevant sector).

    • Legal basis: consent (art. 6(1)(a)) and/or legitimate interest for professional outreach (art. 6(1)(f)), depending on local rules.

  5. E‑learning and certifications (future)

    • To manage access to online learning platforms, track completion and issue certificates related to footwear fit, procurement policies and ROI (for example multi‑width procurement courses).​

    • Legal basis: performance of a contract (art. 6(1)(b)).

  6. Site security and improvement

    • To monitor traffic, detect technical or security issues, and improve content relevance.

    • Legal basis: legitimate interest (art. 6(1)(f)).

You do not have to provide all requested data, but some information may be necessary to respond to you or deliver services (for example your email and organisation).

4. Who We Share Your Data With

Oliverland Consulting does not sell your personal data. Data may be shared with:

  • Technical providers: hosting, email, videoconference, analytics, e‑learning platform or payment providers, strictly as needed to operate the site and services.

  • Professional partners: in some projects, Oliverland Consulting may collaborate with other experts (for example health or ergonomics specialists) and share limited contact and project information, only with your knowledge and when necessary for the assignment.​

  • Legal or administrative authorities: if required by law, court order or to protect the rights, property or safety of Oliverland Consulting or others.

Where providers are located outside the EU/EEA, Oliverland Consulting will seek to use providers offering GDPR‑compliant safeguards (for example Standard Contractual Clauses).

5. How Long We Keep Your Data

We keep your data only as long as necessary for the purposes described above and to satisfy legal obligations, for example:

  • Contact and project data: typically up to 3–5 years after the last interaction, for follow‑up, reference and legal limitation periods.

  • Billing and accounting data: usually 10 years under French accounting rules.

  • Newsletter data: until you unsubscribe or your email bounces repeatedly.

  • E‑learning data (future): for the duration of the subscription or course plus a reasonable period to keep a record of certifications, unless you request deletion and no legal obligation requires retention.

After these periods, data will be deleted or anonymised when technically feasible.

6. Your Rights Under GDPR

As a data subject in the EU/EEA (or when GDPR applies), you have the following rights regarding your personal data:

  • Right of access: obtain confirmation whether your data are processed and receive a copy.

  • Right to rectification: request correction of inaccurate or incomplete data.

  • Right to erasure: request deletion of your data in certain cases (for example if they are no longer needed, or if you withdraw consent).

  • Right to restriction: request that use of your data be limited in certain situations.

  • Right to object:

    • to processing based on legitimate interest, for reasons related to your particular situation;

    • at any time, to processing for direct marketing.

  • Right to data portability: receive data you have provided in a structured, commonly used and machine‑readable format, and transmit it to another controller where technically feasible.

  • Right to withdraw consent: where processing is based on consent, you can withdraw it at any time (this will not affect past processing).

To exercise these rights, you can contact: contact@oliverlandconsulting.com.
You also have the right to lodge a complaint with a supervisory authority, for example the CNIL in France.

7. Security Measures

Oliverland Consulting takes reasonable technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure or alteration, for example:

  • using reputable hosting providers;

  • limiting access to data to those who need it for their role;

  • using strong authentication for critical tools;

  • regularly updating software and tools.

No system can be guaranteed 100% secure, but proportionate efforts are made to protect your information.

8. Links to Other Websites

The website may contain links to third‑party sites (for example Amazon for ebooks, e‑learning platforms, partners, events). These sites have their own privacy policies, and Oliverland Consulting is not responsible for their content or practices. You are encouraged to review their privacy information before providing any personal data.

9. Changes to This Privacy Policy

Oliverland Consulting may update this Privacy Policy from time to time.
The date of the latest update will be indicated at the top of the page. Material changes may be communicated by a notice on the site or by email where appropriate. Continued use of the site or services after publication of changes constitutes acceptance of the updated Policy.

10. Contact

For any questions about this Privacy Policy or about your personal data, you can contact:
Email: contact@oliverlandconsulting.com

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